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Withdrawal notice

This translation is provided for convenience. Only the German version is legally binding.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Elena Maltseva (Stream Plane), c/o IP-Management #12030, Ludwig-Erhard-Straße 18, 20459 Hamburg, Germany, e-mail: business [at] streamplane [dot] com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also withdraw from the contract using the "Vertrag widerrufen" ("Withdraw from contract") button in the dashboard.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract. The service (restreaming and stream protection) is provided online as a digital service; performance begins before the withdrawal period expires only at your express request.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Elena Maltseva (Stream Plane), c/o IP-Management #12030, Ludwig-Erhard-Straße 18, 20459 Hamburg, Germany, e-mail: business [at] streamplane [dot] com:

I/We () hereby give notice that I/We () withdraw from my/our (*) contract for the provision of the following service: Stream Plane subscription (plan: ______)

  • Ordered on () / received on (): ______
  • Name of consumer(s): ______
  • Address of consumer(s): ______
  • E-mail address of the user account: ______
  • Signature of consumer(s) (only if this form is notified on paper): ______
  • Date: ______

(*) Delete as appropriate.

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